ARRIVAL

• The security officer, with the assistance of the housekeeping staff, shall check the body temperature using a thermal scanner at the hotel entrance. Only guests cleared during screening shall be allowed to enter the hotel premise to check-in. Those with fever and flu-like symptoms will not be allowed to enter and will be referred to the nearest hospital or to the Barangay Health Emergency Team.
• Guests shall disinfect their shoes using the sanitizing mats/foot bath provided at the entrance.
• Luggage shall also be sanitized before entry.
• Guests should ensure to keep their ID and copy of booking confirmation easily available.
• Guests should always maintain a safe distance of 2 meters in the lobby.

CHECK-IN

• Online payment is encouraged upon booking.
• Present copy of deposit slip and booking confirmation upon check-in.
• All guests are still required to show a valid ID upon check-in.
• Guest shall fill up health declaration form and about travel to and from other countries and/or other areas.
• Reception will endorse a sanitized key card to the guest/s.
• No showing of guests around the room after check-in. Guest escorting to the room may be allowed following strict observance of physical distancing and in compliance with the health and safety protocols set by the DOH.

GUEST ROOMS

• All surfaces of the room underwent a thorough process of sanitation and decontamination.
• Sanitation kit provided for guests are set up in all rooms.
• A distance of 1-2 meter between the beds shall be observed.
• Make up rooms shall be provided upon request.
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PUBLIC AREAS

• All guests who will leave their room are required to wear their masks and to observed physical distance of at least 2 meters.
• Only 2 guests are allowed inside the elevator at a single time.
• Sanitizers and alcohol are available in the public areas.
• Restrooms are cleaned and sanitized regularly and provided with adequate supply of soaps, sanitizers and paper towels.

FOOD AND BEVERAGE ( F & B )  SERVICE

• Guests must disinfect their hands with alcohol-based hand sanitizer or alcohol located at the dining area.
• One person per table to maintain physical distancing.
• Room service is only available upon request.
• No Self – service set up for guests. All food, beverages are served by the food attendant.

FUNCTION HALL/CONFERENCE HALL

• The function hall is disinfected and sanitized before, during break time and after every meeting or event.
• Function venue have limited capacities to ensure physical distancing.
• Alcohol and sanitizers are set up at the corridors and inside the conference room.

HOTEL OPERATION WILL RESUME ON JULY 1, 2020.